FULCRUM LAW LIMITED – PRIVACY POLICY

1

Personal information

1.1

Personal information is information about an identifiable individual and includes the individual’s name, address, email address, and telephone numbers. We collect information about you whenever you interact with us, for example when you visit our website or if you instruct us to represent and advise you (or the client, if you are representing the client).

1.2

We may store personal information we collect in physical or electronic form at our offices or using reputable third-party technology and cloud service providers. As a result, personal information may be stored using systems operated on our behalf. We take reasonable steps to ensure that service providers who handle personal information on our behalf maintain appropriate privacy and security safeguards.

2

Purposes for which we use your personal information

2.1

a

to represent and advise you (if you are the client) or to represent and advise the client (if you are representing the client);

b

for dealing with commercial or legal conflicts;

c

to comply with our legal obligations.

2.2

We may also use personal information (as applicable):

a

for sending you legal updates, industry news and invitations to events that we consider may be useful to you;

b

to provide you with access to a client extranet website;

c

for internal business purposes such as invoicing and receipting, making payments to you or on your behalf and debt recovery (which may involve disclosing information to debt collectors);

d

for specific purposes we tell you about or you authorise.

2.3

When you visit our website, we also collect general user information such as users internet protocol addresses, browser type and internet service provider details and other technical information. We use this information to administer the website and to gain a better understanding of our users and how they use the website. However, this information is not personal information – it does not include any personal identifiable information.

2.4

We may not be able to properly advise you or provide you with the information or other services you require if you do not provide us with necessary personal information when requested to do so.

3

Information collected from third parties

3.1

In the course of providing legal services, we may collect personal information about individuals from sources other than the individual concerned. These sources may include clients, legal advisers, courts, tribunals, government agencies, regulators, experts, referees, publicly available records and other third parties.

3.2

Where required by the Privacy Act 2020, we will take reasonable steps to notify individuals when we collect personal information about them indirectly.

3.3

Notification may not be required where an exception applies under the Privacy Act 2020, including where compliance would prejudice the purpose of collection, where notification is not reasonably practicable, or where legal professional privilege, client confidentiality obligations or other legal requirements apply.

4

Legal basis for the collection of your personal information

4.1

We collect, use and hold personal information where this is necessary to provide legal services, manage our professional relationship with clients and others, comply with legal and professional obligations, undertake conflict checks, conduct customer due diligence and identity verification processes, manage our business operations, and otherwise as authorised or required by law.

4.2

Where consent is required or appropriate, we will seek that consent. You may withdraw your consent at any time, subject to legal, regulatory and practical limitations.

5

Customer due diligence and identity verification

5.1

To comply with our obligations under anti-money laundering and countering financing of terrorism legislation, we may collect, verify and retain identity and related information about clients and other individuals.

5.2

We use specialist service providers, including Realaml, to assist with customer due diligence, identity verification, sanctions screening and related compliance functions. Information provided for these purposes may be disclosed to and processed by those service providers as necessary to perform those functions on our behalf.

6

Disclosures

6.1

We may need to disclose personal information to third parties who assist us in providing legal and related services or who perform functions on our behalf. These may include technology providers, cloud storage providers, customer due diligence and identity verification providers, document management providers, administrative support providers, legal support service providers and other professional advisers engaged by us in connection with our practice.

6.2

Any such disclosure will be limited to the information reasonably necessary for the relevant purpose.

7

Your rights

7.1

Under the Privacy Act 2020, individuals have rights of access to, and to request correction of, their personal information. 

7.2

If we become aware of any concerns or problems concerning our privacy practices, we will take these issues seriously and work to address any concerns. 

7.3

If you have any questions about this Privacy Policy or requests relating to your personal information, please contact us at [email protected].

8

Updates to this policy

8.1

We reserve the right to update this Privacy Policy from time to time. Any change we make applies from the date the updated Privacy Policy is posted on our website.